Your privacy is fundamental to how we operate. This Privacy Policy explains precisely what personal data napi4 collects, why we collect it, how we protect it, and the rights you hold over your information as a Player on our platform.
These cards highlight the core principles behind napi4's approach to data privacy. The full legal text follows in the sections below.
All data transmitted between your device and napi4's servers is protected by industry-standard SSL/TLS encryption. Sensitive fields such as payment details and identity documents are encrypted at rest using AES-256 protocols.
napi4 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect or retain data beyond what each purpose requires.
Your personal data is never sold to advertisers or marketing networks. Data is shared with third parties only where necessary for payment processing, KYC verification, game provision, or where required by law.
You have the right to access, correct, or request deletion of your personal data at any time. napi4 responds to all data subject requests within 30 calendar days and provides clear channels for exercising your rights.
napi4 uses cookies exclusively for session management, platform performance analytics, and fraud detection. We do not deploy third-party advertising cookies. You can review and manage your cookie preferences at any time.
napi4 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Identity documents submitted for KYC are retained for a minimum of five years from account closure.
napi4 ("we", "us", "our") operates the online betting and gaming platform accessible at https://napi4.cam (the "Platform"). We understand that the personal data you share with us is valuable, and we take our responsibility to protect it seriously.
This Privacy Policy describes how napi4 collects, uses, stores, shares, and protects personal data in connection with your use of the Platform. It also sets out the rights you hold in relation to your personal data and the ways in which you can exercise those rights.
By registering an Account on the Platform or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform and may request Account closure by contacting [email protected].
This Privacy Policy should be read alongside napi4's Terms & Conditions, which govern the overall contractual relationship between you and napi4, and our Responsible Gaming policy, which describes the tools available to help you manage your gaming activity.
For the purposes of applicable data protection law, napi4 is the data controller in respect of the personal data processed in connection with the Platform. As data controller, napi4 is responsible for determining the purposes and means of processing your personal data.
Where napi4 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and game studios — those parties act as data processors and are bound by contractual obligations that require them to process data only on napi4's documented instructions and in accordance with appropriate security standards.
For all data protection inquiries, requests, or concerns, the napi4 data protection contact is: [email protected] (plain text — not a clickable link). Please mark the subject line of any email as "Data Protection Inquiry" to ensure prompt routing to the appropriate team.
napi4 collects personal data in the following categories. All collection is proportionate to the purposes described in this Policy:
| Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., KTP number) | Account registration; KYC verification; age and eligibility checks |
| Contact Data | Email address, mobile phone number (including WhatsApp-registered numbers), residential address | Account communications; transaction notifications; security alerts |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | Payment processing; fraud detection; anti-money-laundering compliance |
| KYC Documentation | Photographs or scans of national identity card (KTP), passport, or driver's license; proof-of-address documents; selfie images used for liveness verification | Identity verification; age verification; regulatory compliance |
| Technical Data | IP address, device identifiers, browser type and version, operating system, time-zone setting, screen resolution, session tokens | Platform security; fraud prevention; session management |
| Usage Data | Pages visited, features used, games played, bet history, session duration, in-platform search queries | Platform improvement; responsible gaming monitoring; personalization |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with napi4 staff | Customer support; dispute resolution; quality assurance |
napi4 collects personal data through the following channels:
napi4 processes your personal data on the following legal grounds, which vary depending on the category of data and the purpose of processing:
napi4 uses the personal data it collects for the following purposes:
napi4 does not sell your personal data to any third party. We share personal data only in the circumstances described below, and always subject to contractual data protection obligations:
napi4 uses cookies and similar technologies to operate the Platform effectively. A cookie is a small text file placed on your device that allows the Platform to recognize your browser and remember certain information about your session.
8.1 Types of Cookies We Use:
8.2 Third-Party Cookies. napi4 does not deploy third-party advertising or retargeting cookies. Integrated game studios may set their own session cookies within the game frame; these are governed by the respective studio's privacy policy.
8.3 Managing Cookies. You can configure your browser to refuse all or certain types of cookies, or to alert you when websites set or access cookies. If you disable strictly necessary cookies, certain features of the Platform will not function as intended. For performance and analytics cookies, you may opt out without affecting core Platform functionality.
napi4 implements a comprehensive set of technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, or alteration:
napi4 retains personal data for as long as is necessary to fulfill the purpose for which it was collected, and in accordance with applicable legal, regulatory, and licensing requirements. The following retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where deletion is not immediately practicable due to technical constraints, data is quarantined from active use and deleted at the earliest practicable opportunity.
napi4 is committed to respecting and facilitating the exercise of your data subject rights. The following rights are available to all Players in connection with their personal data held by napi4:
To exercise any of the above rights, please submit your request to [email protected] with the subject line "Data Subject Request". napi4 will acknowledge your request within 5 business days and respond fully within 30 calendar days. Where a request is complex or numerous, the response period may be extended by up to a further 30 days, with prior notice.
We may need to verify your identity before processing certain data subject requests to ensure that personal data is not disclosed to an unauthorized party. You will not be charged a fee for exercising your rights unless a request is manifestly unfounded or excessive.
napi4's Platform serves Players primarily located in Indonesia. Some of napi4's service providers — including game studios and KYC verification partners — may process personal data in jurisdictions outside Indonesia. Where such transfers occur, napi4 ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to that required under applicable law.
These safeguards may include contractual clauses that require the recipient to protect data to the same standard as napi4 would be required to do in Indonesia, or reliance on the recipient's certification under a recognized data protection framework.
If you would like further information about the safeguards applicable to any specific international transfer, please contact us at [email protected].
The napi4 Platform is strictly for adults aged 21 and over. napi4 does not knowingly collect personal data from any person under the age of 21. If we become aware that a minor has registered an Account or submitted personal data to the Platform, we will immediately close the Account, delete all associated personal data, and return any deposited funds to the payment source.
napi4 reviews this Privacy Policy periodically and may update it from time to time to reflect changes in our data practices, applicable law, or the services we offer. The "Last updated" date displayed at the top of this page will always indicate when the most recent revision was made.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — napi4 will notify registered Players by email and by posting a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.
For minor, non-substantive revisions (such as typographical corrections or clarifications that do not alter the substance of the Policy), napi4 may update this page without advance notice.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to raise a concern about how napi4 handles your personal data, please use any of the following contact methods:
napi4 is committed to resolving all privacy concerns promptly and fairly. We aim to acknowledge all privacy-related inquiries within 2 business days and to provide a substantive response within 30 calendar days.
If you are not satisfied with napi4's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable to your situation. napi4 will cooperate fully with any such authority in the investigation of a complaint.
Our support team is available around the clock to help you understand how your data is used or to process a data subject request. You can also explore our full Terms & Conditions or visit the FAQ for quick answers.